Responsible Gambling at Harry

You must be 18 or over to hold an account with Harry. Age verification is part of our standard checks, and we take underage gambling seriously. If you know or suspect that someone under 18 is using an account, contact our support team immediately so we can act.

Deposit and loss limits

Before a big weekend of live blackjack or a long slot session, it helps to decide your ceiling in advance. From your account settings you can set a deposit limit over a daily, weekly or monthly period in GBP. Once that limit is reached, further deposits are blocked until the period resets, no matter how the balance was funded, whether by card, bank transfer, Revolut or cryptocurrency.

Loss limits work the same way but track net losses rather than deposits, giving you a second layer of control if you tend to top up more than once in a session. We recommend setting both a deposit limit and a loss limit the first week you play, even if you think you will not need them. It takes two minutes and it is far easier to lower a limit than to wish you had set one.

Time-outs, reality checks and self-exclusion

If you just want a breather, a short time-out will lock your account for a period you choose, from 24 hours up to several weeks, with no need to explain why. Reality check pop-ups can also be enabled to show elapsed session time and net result at intervals you set, so a quick lunchtime spin session does not quietly turn into three hours.

For a longer break, self-exclusion suspends your account for a fixed term, typically six months to five years, and during that period we will not market to you or accept new deposits on that account. Self-exclusion requests are actioned promptly once submitted through support, and reinstatement before the term ends is not possible, which is by design.

Spotting the early signs

Problem gambling rarely arrives as a single dramatic moment. It tends to build through small, familiar patterns.

• Chasing losses by increasing stakes to try to win back money already lost
• Spending more time or money on slots and tables than planned, repeatedly
• Using rent, bill or grocery money to fund deposits
• Feeling irritable, anxious or low when not playing
• Lying to friends or family about how much time or money is spent gambling
• Borrowing money or selling belongings to keep playing

One or two of these on their own might mean nothing. Several together, especially over weeks rather than days, are worth taking seriously. Being honest with yourself about the pattern is the hardest part and also the most useful thing you can do.

Free, confidential support in the UK

You do not need to be in crisis to speak to someone. GamCare runs a free, confidential helpline on 0808 8020 133, open every day, staffed by trained advisers who deal with exactly these conversations and will not judge you for having them. Their website, gamcare.org.uk, also has live chat and structured self-help tools if a phone call feels like too much right now.

BeGambleAware (begambleaware.org) offers independent information, a self-assessment quiz and signposting to local support services across the UK, including specialist debt and mental health support where gambling has knock-on effects. Both organisations are independent of Harry, free to use and geared specifically towards UK players.

Our support team can talk you through any of these tools without judgement and point you towards GamCare or BeGambleAware if a conversation with a specialist adviser would help. Setting a limit is not an admission of a problem. It is basic housekeeping, the same as setting a budget for a night out.

Related pages: see how deposits and withdrawals work on Payments, check current terms on Terms and Conditions, read about the games themselves on Games, or head to Register once you are ready to set your limits from day one.