The Rules That Keep Harry Fair for Every Player

This page sets out the agreement between you and Harry when you register an account, make a deposit, play a game or claim a promotion. It is not a summary of our homepage. It is the operating detail: who can play, what we expect from your account, how bonuses are governed and what happens if something goes wrong. Read it alongside the specific terms attached to any bonus you claim, since those sit on top of this general agreement.

Who can hold a Harry account

You must be at least 18 years old to register or play at Harry. We may ask you to confirm your age and identity at any point, and withdrawals will not be processed until verification is complete. One account is permitted per person, per household and per payment method. Duplicate accounts, whether created by mistake or intentionally, may be closed, with balances handled according to the circumstances found.

You are responsible for keeping your login details private. If you suspect unauthorised access to your account, contact live chat immediately so we can secure it. We reserve the right to suspend an account while we investigate unusual activity, suspected fraud or a breach of these terms.

Deposits, withdrawals and currency

Accounts are held and displayed in GBP. You can fund your account using Visa, Mastercard, bank transfer, Revolut or cryptocurrency including Bitcoin, Ethereum and Tether (USDT). Minimum and maximum limits vary by method and are shown at the cashier before you confirm a transaction. Full detail on processing times and any method-specific conditions is on the Payments page.

Withdrawals are paid back to the method used for your deposit wherever that is possible. We run standard verification checks before releasing funds, particularly on a first withdrawal or a large one. This protects your money as much as it protects us, and it is standard practice across regulated UK payment processing.

Bonuses and promotions

Harry offers a welcome package for new players plus free spins on selected slots, along with ongoing promotions from time to time. Every bonus carries its own terms covering wagering requirements, eligible games, maximum bet limits while a bonus is active, and expiry dates. Those specific terms are set out on the Bonus and Promotions pages, and they apply in addition to this general agreement. T&Cs apply to all bonus offers.

• Only one welcome offer may be claimed per player, household and payment method.
• Wagering requirements must be met within the stated timeframe or the bonus and related winnings may be removed.
• Certain games may be excluded from bonus play or weighted differently towards wagering targets.
• Attempting to claim a bonus through multiple accounts or false details voids the offer and any winnings from it.
• We may withhold or adjust a bonus where we reasonably suspect abuse of the offer.

Fair play and game rules

Games on Harry are supplied by studios including Pragmatic Play, Evolution Gaming, NetEnt, Habanero, Push Gaming, Nolimit City and BGaming. Each game runs on the provider's own certified software, and outcomes are determined by that software, not by Harry. Full details of game types and studios are on the Games page. If a technical fault affects a round, such as a disconnection or a display error, the affected round may be voided and any stake returned, in line with the relevant provider's own rules.

Account closure and self-exclusion

You may close your account at any time by contacting live chat. If you need a break from play, we offer time-outs and self-exclusion tools, and our responsible gambling resources page explains how to set these up. We may also close or suspend an account where we identify a breach of these terms, suspected fraud, or a legal or regulatory reason to do so. Where an account is closed for a valid breach, any bonus funds and related winnings may be forfeited.

Changes to these terms

We may update these terms from time to time to reflect new games, payment methods, promotions or legal requirements. Material changes will be flagged on the site, and continued use of your account after an update counts as acceptance of the revised terms. We recommend checking this page periodically, particularly before claiming a new promotion.

Playing responsibly

Gambling should stay entertainment, not a way to make money, and it carries risk. If play stops feeling fun, tools like deposit limits, time-outs and self-exclusion are available in your account settings, and free confidential support is available around the clock from GamCare on 0808 8020 133 or at https://www.gamcare.org.uk/, and from BeGambleAware at https://www.begambleaware.org/. Our own Responsible Gambling page has more on the tools we provide.